Communication Policy for Free Members

A: Website & Mobile App Usage

  1. Install OurLove.com mobile app and allow push notifications.
  2. Sign in to OurLove.com website or mobile app at least 5 times per week.
  3. Spend at least 8 hours online per week in total.
  4. Allow web-camera and microphone access for video-calls with other members.
  5. Check your personal email every day for the notifications from OurLove.com.

B: Profile

  1. Share the link to your OurLove.com profile page in your social media (Facebook, Instagram, etc.).
  2. Update your profile description, bio, interests and profile status so that information is accurate.
  3. Change your profile and cover photo every 2-3 weeks.
  4. Upload 3-5 new photos every week.
  5. Film and upload 1-2 videos to OurLove.com every week.

C: Communication with Other Members

  1. Reply to 80% of incoming emails within 24 hours.
  2. Reply to 80% of incoming online chats within 10 minutes.
  3. Reply to 80% of offline chats within 24 hours.
  4. Use Let’s Mingle feature every time you log in to send broadcast messages to other members.
  5. Have video video-calls with other members on your contact list at least once every week.
  6. Use proper English; keep up small talk and topics suggested by other members.

D: Streaming

  1. Post a unique, compelling status message before streaming.
  2. Broadcast interesting and compelling content for the viewers.
  3. Welcome new viewers.
  4. Do not leave your viewers alone: you should be on the 90% of the time.
  5. Prepare yourself by limiting distractions: do not use your phone during broadcast.
  6. Schedule and promote your broadcasts during the live show and in your social media.
  7. Interact with viewers: ask questions, read aloud some of their comments.
  8. Reply to all private messages and virtual gifts.
  9. Motivate viewers to actively comment and send you virtual gifts.
  10. Encourage viewers to follow your profile and send private messages.

Violations that may result in immediate termination of your account

E: Criminal activities

  1. Facilitating or organizing criminal activities.
  2. Causing direct or indirect physical or financial harm to people, animals, property, or businesses.
  3. Inciting ethnic hatred or ethnic discrimination.
  4. Celebrating any crimes committed, either by any member or by third party.
  5. Display of firearms, promotion of gun violence.
  6. Use, mention or display of illicit drugs and/or drug paraphernalia.
  7. Death threats or threats of violence or harm against any individual or community.
  8. Depiction of or advocacy for child abuse, animal cruelty, self-mutilation, bodily harm.

F: Nudity or overly sexualized content

  1. Exposure of any genitalia at any time.
  2. Lingerie is prohibited.
  3. Swimsuit is only allowed in or near pools and outdoor waters.
  4. Inappropriate or revealing clothing.
  5. Sexually suggestive or provocative activity, which includes any sexual gestures, posture, dances, and/or general sexual behavior.
  6. Sexually charged language, both on camera and/or in the comments section or in the broadcast title.
  7. Offers of sexual services including prostitution, escort services, sexual massages, and/or filmed sexual activity.

G: Prohibited Types of Speech

  1. Hate speech, which promotes or encourages discrimination, harassment, or violence based on race, ethnicity, gender identity, sexual orientation, age, religion, or nationality.
  2. Harassment, defamation or intimidation.
  3. Misleading or false statement about OurLove.com, its product, features or policies.
  4. Advertising for illegal or inappropriate merchandise.
  5. Rumors, false or misleading information.
  6. Depicting, encouraging or assisting suicide or self-harm.
  7. Spam, junk mail or other unsolicited advertisement.
  8. Bullying, Harassment, Or Hateful Language.
  9. Profanity and/or vulgarity that is meant to hurt or attack.
  10. Hate speech — Discriminatory or humiliating remarks based on: race or ethnic origin, religion or faith, disability, gender, age, nationality, appearance or physical attributes, or sexual orientation/gender identity.

H: Prohibitions in regard to Broadcasting Venues and Circumstances

  1. Content highlighting tobacco, e-cigarette, and/or alcohol consumption by users is strongly discouraged.
  2. Streaming in adult entertainment venues, such as a night club or an exotic dance club.
  3. Filming children and teenagers at any cause.
  4. Filming another individual without their consent or against their will.
  5. Unauthorized broadcast or transmission of copyrighted content.
  6. Sharing/displaying personal info of an individual for the purpose of blackmail or harassment.
  7. Displaying altered images or names of an individual meant to degrade that individual, or sharing photos or videos of physical bullying of a person for the purpose of shaming the victim.
  8. Pretending to be other individuals or other OurLove.com members with the intent to mislead, confuse, or deceive others.
  9. Personal addresses or locations that are considered or treated private, and/or non-public personal phone numbers and email addresses.
  10. Social security or other national identity numbers or credit card information.
  11. Intimate videos or photos taken or distributed without the subject’s consent.
  12. Videos or images that are considered private under applicable laws.